In line with European regulations and as part of our ongoing efforts to improve quality, the BNP Paribas Fortis-specific payment wizards will be discontinued in Isabel 6. In agreement with the bank, standing orders will be migrated to BNP Paribas Fortis channels, and the 'Real-Time Gross Settlement' (RTGS) option will become accessible via the standard Isabel 6 payment wizards.
What's changing and when?
As of Friday 19 September 2025, the following three BNP Paribas Fortis-specific wizards will no longer be available in Isabel 6:
- Standing order wizard
- Single payment wizard
- Global debit payment wizard
What does this mean for Isabel 6 users?
Standing order wizard
Standing orders will move from the Isabel 6 platform to BNP Paribas Fortis channels. In most cases, you won't need to take any action - your standing orders will be migrated automatically.
Migration of your standing orders
Your active standing orders of any BNP Paribas Fortis (current) account will be automatically transferred from Isabel 6 to bank channels.
The following standing orders will not be migrated:
Your active standing orders of any BNP Paribas Fortis (current) account will be automatically transferred from Isabel 6 to bank channels.
The following standing orders will not be migrated:
- Standing orders that end before 1 October 2025
- Standing orders from savings accounts
- Standing orders from non-Belgian bank accounts
Key dates to keep in mind
| Date | What happens |
| Until 19/09 | You can still consult and manage your standing orders in Isabel 6. Note: Standing orders will continue to be executed by Isabel 6 until 30/09. |
| 20/09 - 30/09 | Freeze period: you can no longer create or change standing orders in Isabel 6; nor can you do so via BNP Paribas Fortis. You can consult and delete standing orders in Isabel 6 during the freeze period. Only standing orders with at least one execution date before 01/10 will remain visible. Important: standing orders that you delete during this period will disappear from Isabel 6 but will still be migrated to your BNP Paribas Fortis channel.* |
| From 01/10 | All migrated standing orders are now handled by BNP Paribas Fortis. You can manage both these, and new standing orders, through these channels. You can no longer manage standing orders in Isabel 6. |
| *Contact your bank through your usual channel if you wish to change this after the freeze period. | |
Recommendations
Note the difference in standing order scheduling
Isabel 6 and BNP Paribas Fortis have slightly different approaches to scheduling standing orders:
Post-migration
- Plan ahead: if you need to update an existing standing order scheduled between September 19th and September 30th, please do so in Isabel 6 before September 19th. To ensure uninterrupted access to your standing orders after the wizards are removed, make sure you have a BNP Paribas Fortis channel set up in advance.
- As of 19/09: any updates to standing orders with an execution date on or after 01/10 must be requested directly via BNP Paribas Fortis.
- Create new standing orders directly via BNP Paribas Fortis channels.
Note the difference in standing order scheduling
Isabel 6 and BNP Paribas Fortis have slightly different approaches to scheduling standing orders:
| Isabel 6 | BNP Paribas Fortis |
| Based on days of the week (e.g. 'every Monday') | Based on a specific start date, with a chosen frequency (e.g. a quarterly standing order starting on 25/01 will be executed on 25/01, 25/04, 25/07, ...) |
Post-migration
- You will manage your standing orders through your BNP Paribas Fortis channel.
- However, executed standing orders will still appear in Isabel 6 if the bank account is linked to your Isabel 6 account.
Single and global debit payment wizards
The BNP Paribas Fortis-specific wizards will be replaced by the standard Isabel 6 payment wizards. The RTGS* payment option, previously only available via the bank wizards, will be accessible in the standard Isabel 6 wizards for SEPA payments originating from a BNP Paribas Fortis bank account. *RTGS stands for Real-Time Gross Settlement. It's a type of urgent payment that allows for immediate settlement of high-value or time-sensitive transactions. These payments are processed immediately, routed through a central bank system, and are final and irreversible. |
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Why these changes?
These updates are part of a broader effort to modernise European banking standards.
They are focused on enhanced security, efficiency, and transparency.
They include:
They are focused on enhanced security, efficiency, and transparency.
They include:
-
A new way of processing international payments (ISO 20022)
The older MT messaging system is replaced by ISO 20022, a structured and data-rich format that makes cross-border payments smoother and faster. -
Verification of the beneficiary's name for SEPA payments
A new security check to prevent fraud. Before processing a SEPA payment, the system will verify that the account number matches the beneficiary's name. If a mismatch is detected, you will be notified and you can choose to either confirm or cancel the payment.
Want to learn more about Verification of the beneficiary's name in Isabel 6? Join our webinar
Need help or more information?
If you have questions or need support with these changes, feel free to reach out to us or contact BNP Paris Fortis via your usual channel.