Activate your IsaKey with your SmartCard
Watch our video on IsaKey activation
or
Follow the instructions (step by step) described below
| Preparation for activation |
 | Go to https://www.isabel.eu/isakey/card | |
| Check that the User id on the letter and on your Isabel card match. |  |
| Plug in your Isabel Card Reader. Insert your Isabel Card. |  >>>  |
 | Keep your IsaKey at hand. | |
| Click the button Start the activation of your IsaKey | |
|  Enter your PIN | |
| Step 1 - Insert batteries & choose preferred language |
| Place the included batteries in the device. |   |
| Press and hold the green power button until the display turns on. Select your language and click OK |   |
| Click the button NEXT | |
| Step 2 - Scan colored code & enter serial number on computer screen |
| Scan the colored code on your computer screen. A serial number will appear on the screen of your IsaKey. |  |
| Type the serial number in the field on your computer screen. |  |
| Click the button NEXT | |
| Step 3 - Create a PIN for your IsaKey |
| Scan the colored code on your computer screen. | |
| Press Continue when the display shows "Choose PIN". When you see "New PIN?", enter your PIN on your IsaKey and press OK. |   |
| Confirm your PIN by pressing OK. Press Continue. |   |
| The display of the IsaKey now shows a 15-digit code. Important: Please do NOT confirm with Done on the IsaKey yet. |  |
| Type the 15-digit code without spaces in the field on your computer screen. Click the button NEXT |  |
| Intermediate step |
| Press Done on the IsaKey. |  |
| Confirm the question as to whether the code was accepted by the website with Yes. |  |
| Press Continue when you see the message "Please scan the second activation image". |  |
| Click the button GO TO THE SECOND ACTIVATION IMAGE | |
| Step 4 - Complete the activation |
| Scan the second activation image on your computer screen. | |
| The display of the IsaKey now shows an 8-digit code. Important: Please do not confirm with "Done" on the IsaKey yet. |  |
| Type the 8-digit code without spaces in the field on your computer screen. Click the button COMPLETE ACTIVATION |  |
| Press Done. Press Continue. |   |
| Click the button CLOSE You can now use your IsaKey to logon and to sign. | |
Activate your IsaKey with a one-time activation code
| Preparation for activation |
| Go to https://www.isabel.eu/isakey/confirm once you have received the letter with the one-time activation code. | |
| After contacting Isabel Customer Care for the security check, you will be able to activate your IsaKey using the link that will be sent to you. | |
| Step 1 - Insert batteries & choose preferred language |
| Place the included batteries in the device. | |
| Press and hold the green power button until the display turns on. Select your language and click OK | |
| Click the button NEXT | |
| Step 2 - Scan colored code & enter serial number on computer screen |
| Scan the colored code on your computer screen. A serial number will appear on the screen of your IsaKey. | |
| Type the serial number in the field on your computer screen. | |
| Click the button NEXT | |
| Step 3 - Create a PIN for your IsaKey |
| Scan the colored code on your computer screen. | |
| Press Continue when the display shows "Choose PIN". When you see "New PIN?", enter your PIN on your IsaKey and press OK. | |
| Confirm your PIN by pressing OK. Press Continue. | |
| The display of the IsaKey now shows a 15-digit code. Important: Please do NOT confirm with Done on the IsaKey yet. | |
| Type the 15-digit code without spaces in the field on your computer screen. Click the button NEXT | |
| Intermediate step |
| Press Done on the IsaKey. | |
| Confirm the question as to whether the code was accepted by the website with Yes. | |
| Press Continue when you see the message "Please scan the second activation image". | |
| Click the button GO TO THE SECOND ACTIVATION IMAGE | |
| Step 4 - Complete the activation |
| Scan the second activation image on your computer screen. | |
| The display of the IsaKey now shows an 8-digit code. Important: Please do not confirm with "Done" on the IsaKey yet. | |
| Type the 8-digit code without spaces in the field on your computer screen. Click the button COMPLETE ACTIVATION | |
| Press Done. Press Continue. | |
| Click the button CLOSE You can now use your IsaKey to logon and to sign. | |
Activate your IsaKey with your eID
| Preparation for activation |
| Go to https://www.isabel.eu/isakey/eid. | |
| Follow the steps to authenticate. | |
| Step 1 - Insert batteries & choose preferred language |
| Place the included batteries in the device. | |
| Press and hold the green power button until the display turns on. Select your language and click OK | |
| Click the button NEXT | |
| Step 2 - Scan colored code & enter serial number on computer screen |
| Scan the colored code on your computer screen. A serial number will appear on the screen of your IsaKey. | |
| Type the serial number in the field on your computer screen. | |
| Click the button NEXT | |
| Step 3 - Create a PIN for your IsaKey |
| Scan the colored code on your computer screen. | |
| Press Continue when the display shows "Choose PIN". When you see "New PIN?", enter your PIN on your IsaKey and press OK. | |
| Confirm your PIN by pressing OK. Press Continue. | |
| The display of the IsaKey now shows a 15-digit code. Important: Please do NOT confirm with Done on the IsaKey yet. | |
| Type the 15-digit code without spaces in the field on your computer screen. Click the button NEXT | |
| Intermediate step |
| Press Done on the IsaKey. | |
| Confirm the question as to whether the code was accepted by the website with Yes. | |
| Press Continue when you see the message "Please scan the second activation image". | |
| Click the button GO TO THE SECOND ACTIVATION IMAGE | |
| Step 4 - Complete the activation |
| Scan the second activation image on your computer screen. | |
| The display of the IsaKey now shows an 8-digit code. Important: Please do not confirm with "Done" on the IsaKey yet. | |
| Type the 8-digit code without spaces in the field on your computer screen. Click the button COMPLETE ACTIVATION | |
| Press Done. Press Continue. | |
| Click the button CLOSE You can now use your IsaKey to logon and to sign. | |