Error message: "To date, no bank accounts have been added to your Isabel 6 subscription."

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When logging on to Isabel 6, you receive this specific error message: To date, no bank accounts have been added to your Isabel 6 subscription. Please contact your bank(s) to add your accounts so you can start working in Isabel 6. Isabel customer Care

This error message can have several causes, click on the one that represents your situation:

Do not use the "back" button of your browser.

You are a new user who connects to Isabel 6 for the first time.

You have swapped your SmartCard in the cardreader with another Isabel SmartCard without logging out first.

You only use your Isabel 6 card to access the eGovernment applications and you want to consult your invoice.